[RBM] “D” - Engaging decision-makers at the early stage of proposal.
In my experience working with enterprise clients, decision makers are typically C-level executives focused on technology and transformation. They often hold titles like CTO, CIO, or Chief Innovation Officer. I've noticed a recent trend where companies are establishing Chief Transformation Officer roles, though this position is still evolving in many organizations. These executives are increasingly tasked with navigating complex digital landscapes while maintaining operational excellence - a challenging balancing act that requires both visionary thinking and practical implementation skills.
What I've consistently observed is that these leaders recognize the need for change, but frequently struggle to articulate exactly how to achieve their desired outcomes. They can identify pain points and envision end goals, but the roadmap between the current state and future state typically remains nebulous. This creates a critical opportunity for strategic partners who can help bridge this gap. Your mission is to identify these executives early and connect with them through compelling narratives that complete their vision and guide them toward modernization. By positioning yourself as a thought partner rather than just a vendor, you establish credibility that transcends typical business relationships.
Let me share a practical approach I've used successfully. First, identify potential change advocates by examining internal intelligence. I've found that reviewing company forums, internal newsletters, and project announcements reveals who's actively proposing new ideas without having to directly ask around. In one organization I worked with, a VP of Engineering regularly posted about experimental approaches to team structure—this signaled they were open to change. Additionally, I've discovered that monitoring which executives attend industry conferences, participate in panel discussions, or contribute to thought leadership pieces provides valuable insights into who might champion innovative initiatives within their organization.
When you spot an opportunity, don't hesitate to engage directly. But have you considered what makes your outreach stand out in an executive's crowded inbox? I've learned that referencing specific initiatives they've championed creates an authentic foundation for conversation. For example, I once reached out to a CIO by mentioning, "I noticed your initiative on modernizing legacy systems and have some ideas that might extend this approach further." This personalized outreach demonstrates that you've done your homework and aren't simply making a generic sales pitch, or you are not just an idea raiser without a plan. I've found that executives appreciate this level of preparation and are more likely to respond positively when they see you've invested time understanding their specific challenges.
Before any formal proposal, I've found it invaluable to discuss early concepts with key performers. In my experience, preparation is crucial—I always note how my proposal connects to their past initiatives. During these conversations, I create space for them to share their vision first. I've noticed that when I actively listen and reference their plans in our discussion, they become much more receptive to my ideas. This collaborative approach transforms what could be a one-sided pitch into a genuine exchange of valuable insights.
A technique that's worked well for me is sharing illustrative stories that demonstrate practical applications. These narratives help executives visualize how your proposed solutions might work in their specific context. After one meeting with a Chief Digital Officer, I followed up with a brief email summarizing our discussion and suggesting specific ways my approach could help implement their proposed changes. I included a short case study from a similar organization that had successfully navigated comparable challenges, which helped make the abstract concepts more concrete and actionable. This follow-up demonstrated my commitment to their success and provided tangible evidence of potential outcomes.
When presenting your proposal, I've found success by consistently referencing their ideas and positioning your concepts as extensions of their thinking. This approach acknowledges their expertise while subtly guiding them toward innovative solutions they might not have considered. In my experience, maintaining communication and including the executive as a recommender significantly increases your proposal's chances of approval. Regular check-ins during the proposal development process ensure continued alignment and allow for adjustments based on evolving priorities or new information.
The most effective strategy I've implemented is bringing all decision makers into the process before final decisions are made. This inclusive approach prevents last-minute objections and builds broader organizational support for your initiatives. I've seen numerous promising projects derailed because key stakeholders felt excluded from the decision-making process. By contrast, when I've taken the time to engage cross-functional leaders early and incorporate their feedback, implementation has proceeded much more smoothly. This approach has consistently led to higher approval rates and smoother implementation processes.
Remember that successful enterprise transformation isn't just about having the right technical solution—it's equally about navigating complex organizational dynamics and building genuine relationships with decision makers. By positioning yourself as a trusted advisor who understands both the technical and human elements of change, you'll significantly increase your effectiveness in driving meaningful transformation within enterprise environments.